Services

• Transcription - mini, micro, digital or from handwritten notes
• Word Processing/Formatting of Complex Documents
• Desktop Publishing 
• Bookkeeping
• Email monitoring
• Presentations
• Board Meeting Arrangements and Minutes
• Event Planning
• Travel Arrangements: Flights, hotels and cars
• Calendar Maintenance and Reminders
• Database Creation and Maintenance
• Mail Merge/Bulk Mailings
• Manuals and Reports
• Office Organization
• Systems Setup

And So Much More ......

Did you know that I can log into your computer remotely, do your work and even send that work to the printer in your office so it is there waiting for you when you arrive at the office in the morning? 

Unlike many VA companies who outsource your work offshore, where it may be done poorly and contain many spelling and grammatical errors, I guarantee that I will never outsource your work.  Clients are serviced in house with an emphasis on quality of service.

FEES

My rates are CAD$20.00 per hour or you can choose a monthly retainer package which brings you additional savings over regular rates.  Retainer packages are tailored to the individual client's needs starting at ten hours per month. 

Package Rates:
10 hours per month            10% discount
15 hours per month            15% discount
20 hours per month            20% discount

I work from my fully equipped home office (as all VAs do) and, being a part of my home, I don't pay any rent or extra gas, hydro or water charges for my business to operate.  Maintaining a low overhead I can pass all those savings on to you!

A deposit of 50% is required for hourly projects prior to commencement and the balance is due upon completion.  Retainer clients are invoiced monthly in advance and payment is due upon receipt.  Retainer packages are flexible and as your business grows and needs fluctuate you may choose a retainer package for an increased number of hours.

All work is proof read and checked for spelling and grammar, however the final proofing is the responsibility of the client.

There is a charge of $35.00 for NSF cheques.  Long-distance calls, printing, faxing, postage, mileage, materials and other out of pocket expenses are invoiced to the client.

We respond to email and voicemail within three hours.  We work on a first come first served basis, unless you have a retainer contract.  Retainer clients' work takes A1 priority.

If you have any questions, please do not hesitate to contact us for a free personal consultation to see what we can do for you!